At MHT Store, we aim to process and deliver every order as smoothly and efficiently as possible. Please review the shipping information below before placing your order.

1. Order Processing

Orders are processed after they have been successfully placed and confirmed.

Processing times may vary depending on product availability, order volume, weekends, public holidays, or other operational circumstances.

Orders placed during weekends or public holidays may begin processing on the next business day.

2. Shipping & Delivery Time

Estimated delivery times are provided as a general guideline and may vary depending on the destination, courier service, and external circumstances.

Customers should allow additional time during:

• Sale periods
• Public holidays
• High-volume shopping seasons
• Weather disruptions
• Courier delays
• Remote-area deliveries

Delivery timelines are estimates and are not guaranteed.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Shipping costs may vary depending on the delivery location, order value, package size, or promotional offers available at the time of purchase.

4. Order Confirmation

After an order is placed, it may go through a confirmation process before dispatch.

MHT Store reserves the right to verify order information before shipment, particularly for Cash on Delivery or high-value orders.

Orders containing incomplete, incorrect, or unverifiable information may experience delays or cancellation.

5. Order Tracking

Where tracking is available, shipment information may be provided once the order has been dispatched.

Tracking information can sometimes take time to update after the courier receives the parcel.

6. Delivery Attempts

Customers are responsible for providing accurate shipping information and ensuring someone is available to receive the parcel.

Courier companies may make one or more delivery attempts depending on their individual policies.

If a parcel cannot be delivered because of an incorrect address, unavailable recipient, unreachable phone number, or repeated failed delivery attempts, the shipment may be returned.

7. Incorrect Shipping Information

Customers should carefully review their shipping details before completing an order.

MHT Store cannot guarantee changes to an address after an order has already been processed or dispatched.

Additional shipping charges may apply if an order must be shipped again because incorrect or incomplete delivery information was originally provided.

8. Delayed Shipments

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, including:

• Courier service disruptions
• Weather conditions
• Road closures
• Public holidays
• Security situations
• Natural disasters
• High seasonal order volumes

MHT Store is not responsible for unavoidable delays caused by third-party courier services or external events.

9. Damaged or Tampered Packages

Customers should inspect the parcel upon delivery where possible.

If a package appears significantly damaged, opened, or tampered with, customers should avoid accepting it where permitted by the courier and follow the applicable return or issue-resolution process.

10. Missing or Incorrect Items

If an order arrives with a missing or incorrect item, the issue should be reported through the available store support channels as soon as reasonably possible.

Any claim may require supporting information such as order details, photographs, or an unboxing video.

11. Cash on Delivery

Where Cash on Delivery (COD) is available, customers should ensure that the correct payment amount is available at the time of delivery.

COD availability may vary depending on location, product, order value, or other operational requirements.

MHT Store reserves the right to restrict or disable COD for certain orders where necessary.

12. Order Refusal

Repeated refusal of confirmed orders or repeated failed deliveries may result in restrictions on future Cash on Delivery orders.

Customers are encouraged to place orders only when they intend to receive the shipment.

13. Changes to This Shipping Policy

MHT Store may update this Shipping Policy from time to time to reflect changes in courier services, delivery procedures, store operations, or other requirements.

The latest version of this policy will always be available on this page.

By placing an order with MHT Store, you acknowledge and agree to the terms outlined in this Shipping Policy.